Strata cleaning covers the shared, common-property areas of a building rather than the inside of any individual apartment or unit. In Victoria, an owners corporation, often still called a body corporate, holds the legal responsibility for keeping these shared areas in good repair under the Owners Corporations Act 2006. Strata cleaning is how that responsibility gets carried out day to day.
What Strata Cleaning is
A strata-titled building, whether a twelve-unit walk-up or a forty-storey tower, has areas every resident shares. These are called common property. Strata cleaning is the regular, contracted cleaning of those shared spaces, arranged by the owners corporation and usually coordinated through a strata manager.
What a Standard Strata Clean Covers
A typical strata cleaning contract in Melbourne includes:
- Lobby and foyer mopping and dusting
- Corridor and hallway vacuuming or mopping
- Stairwell cleaning, including handrails
- Lift interior cleaning, including buttons and mirrors
- Car park sweeping and litter removal
- Bin room cleaning and disinfection
- Cleaning of common-area glass doors and windows
- Wiping down mailbox areas and intercom panels
Buildings with extra amenities often add these to the contract:
- Garden and pathway upkeep in shared outdoor areas
- Rooftop terrace and BBQ area cleaning
- Pool surrounds, where the building has a shared pool
The exact scope depends on the building. A contract should name every area covered rather than rely on the general term common areas, since this is where disagreements over scope tend to start.
How Often Strata Cleaning Happens
Frequency depends on how much foot traffic each area gets. Lobbies and lifts in a busy residential tower are often cleaned daily or several times a week. Low-traffic stairwells or external paths may only need attention once or twice a week. The owners corporation, often guided by a strata manager, sets the schedule during contract negotiation and reviews it if complaints or building conditions change.
Who Decides and Who Pays
The owners corporation committee makes decisions about the cleaning contract, usually at an annual general meeting or through correspondence between meetings. Costs are paid through the administrative fund, which is built up from levies charged to lot owners. A strata manager typically handles the practical side, including requesting quotes, signing off on invoices, and following up on service issues raised by residents.
What Strata Cleaning Does Not Include
Strata cleaning is limited to common property. It does not cover:
- The inside of individual apartments or units, which remain the responsibility of the owner or tenant
- Major repairs, such as fixing a broken lift or repainting common walls
- Specialised work such as building facade washing or high pressure cleaning of exterior surfaces, which is usually quoted and contracted separately from the recurring clean
A resident asking why their balcony or unit interior was not cleaned during a strata visit is a common point of confusion. Strata cleaners are only engaged for shared property, never private lots.
Choosing a Strata Cleaning Provider in Melbourne
Strata cleaning differs from a standard home or office clean because the work happens in occupied buildings with residents coming and going throughout the day. When choosing a provider, look for:
- Experience with strata-specific contracts, not just residential or office cleaning
- The ability to keep the same cleaner or team on a building consistently, so issues get noticed and reported over time
- Police-checked staff and current insurance
- A written contract that names every area covered and how often each is cleaned
Easy & Shine Cleaning Services provides body corporate cleaning across Melbourne, with onsite assessments used to build a cleaning plan tailored to each building rather than a generic package. The team also offers high pressure cleaning for car parks and exteriors as a separate service for buildings that need it. Call now on 0438 183 061 for an onsite assessment.
Frequently Asked Questions
The owners corporation is responsible for maintaining common property under the Owners Corporations Act 2006, and the committee, usually with help from a strata manager, arranges the cleaning contract on behalf of all lot owners.
The terms are generally used to describe the same service. Both refer to cleaning the common property of a strata-titled building.
No. Strata cleaning is limited to common property only. Cleaning inside a unit is the responsibility of the owner or tenant.
Cleaning costs are paid from the owners corporation’s administrative fund, built up through levies. These levies are typically charged in proportion to each lot’s unit entitlement.
Easy & Shine Cleaning Services can provide a tailored strata cleaning quote for owners corporations and strata managers across Melbourne. Call 0438 183 061 for an onsite assessment.